App Support
Help with the Rest Recovery Westminster iPhone app.
Contact the studio
Call 720-372-8360, or visit us at 11265 Decatur St, Suite 200, Westminster, CO 80234.
Signing in
The app is for existing studio clients. Your client account is created by the studio; there is no sign-up in the app. If you are not a client yet, call or visit the studio.
How sign-in works. Enter the email address on your client account. We email you a 6-digit code from signin@rrwestminster.com. Enter it to sign in.
Didn't get the code? Check your spam or junk folder, make sure you used the email address the studio has on file, and request a new code (codes expire after 10 minutes). If it still doesn't arrive, call the studio to confirm the address on your account.
"Too many attempts." After five wrong codes the code is discarded. Request a new one, or wait a few minutes if you have requested several in a row.
Booking a visit
Tap Book a service, choose a service, day and time, review it, then tap Request Appointment.
A booking is a request. It shows as Requested until the studio confirms it, then as Confirmed.
Adding a visit to your calendar
Confirmed visits show Add to Calendar. iOS opens its own event editor, and nothing is saved unless you tap Add. The calendar event is a copy: if the visit is changed or cancelled, update or delete the event yourself.
Cancelling a visit
Open Visits, tap Cancel on the visit, then confirm. If the app says a visit can't be cancelled in the app, call the studio.
Your membership
The app shows the plans on your account and whether they are active. Nothing is sold in the app and no payment is taken in the app. For anything about buying, changing or cancelling a membership, contact the studio.
Face ID / Touch ID
You can turn on a Face ID or Touch ID lock in Profile. It is off by default and stored only on your device.
Privacy, signing out, and deleting your account
Privacy policy: https://client.rrwestminster.com/privacy
Signing out removes the sign-in from that device and ends the session on our server. It does not delete your client account.
To delete your account and personal information, call the studio at 720-372-8360 or visit in person. Your client account is created and held by the studio in its booking system, so the studio handles deletion requests directly. You can also find this in the app under Profile → Delete my account or data.
IV therapy and injections
Services listed under IV therapy & injections are provided on site by an independent third-party provider. Ask the studio for details.
Requirements
iPhone with iOS 17 or later and an internet connection.